Shipping policy

We reuse and recycle as many packaging supplies as possible in order to be kind to our planet. All our materials are in great shape, but your package may arrive in a box you don't expect.

Vintage means the items have lived a full-life before you buy them. This means they will not be in perfect condition. I do my very best to document every flaw my inventory might have, but just remember stuff can slip by. If you have a problem with your purchase, please message me and we can work on it together!

I only ship packages on weekdays, but if you need your purchase in a rush, send me a private message and we can work something out!

Open Box Policy

We now offer open boxes! You have 30 days to purchase as many pieces as you want, starting the day of your first purchase. On the 31st day, we will ship your box with all items. If you hit the $35 minimum for free shipping during those 30 days, your shipping charge will be refunded. Any shipping overcharge will also be refunded. We will ship your box anytime you request between your order time and 30 days after you place your order. 

If you would like to start an open box with us, please message us before your item ships, or add a note to your order at checkout. If you do not contact us, we will treat your order like a normal order and will ship as we usually do. If you have any questions, please reach out to us on instagram @luckycranevintage or by email at luckycranevintage@gmail.com.